Six traits that a customer service agent must have Being on the frontline and dealing with clients is a job that requires employees to not only have theoretical and practical knowledge, but also certain personality…
Soft skills employers are looking for these days The current situation on the job market allows candidates to choose from a…
Some advice for salespeople who want to quit their jobs and start their own businesses Giving up the security of a full time job, leaving your current job and…
The five best books for business people in history Learning never ends for business people. Notes on business, personal…
Five ways successful business people can deal with unpleasant people Being in the world of business sometimes requires talking to people that…
The four factors of prospect qualification Qualifying a prospective client is a process to find out whether the…
Telephone sales: How to engage a prospect with your first sentence Telephone selling is one of the toughest sales disciplines. The phone also…
Emotional intelligence and its role in a business team When most people hear the word “intelligence”, they think of IQ, but there…
7 habits and perspectives that will improve your life People work really well if they have good habits. Habits make everyday work…
Five habits of top successful salespeople Success in sales requires perseverance, effort and consistency. Without…
Four myths about productivity in sales Productivity and efficiency at work are essential in success. This applies…
Three signs that your customer service system doesn't work well Sufficient attention must be paid to client service, because an…
6 steps towards active listening during a meeting with a prospect Active listening is a term that people often hear, or even use, without…
