Commodity market is very sensitive to quality Most of the advice you find on this self-learning server may be applied generally to all types of sales. However, each business field has its own specifics.…
5 tips for making a script for call center agents Why are scripts for call center agents important? Because they can…
4 tips for retaining clients which really work In most cases, retaining a client is simpler, cheaper and less time-…
4 tips on making good decisions quickly In business we're often faced with a decision that must be made…
5 problems that will definitely drive a client away Gaining clients is one thing; retaining them is another. The former can be…
3 lessons learned from unsuccessful marketing campaigns Thank goodness for the mistakes made in the past by less successful…
4 things you must never say to a client The client-salesperson relationship has its rules and making a professional…
5 tips for creating an effective newsletter In an age of social networks and direct marketing, the good old e-mail…
4 cases where it is not worth closing a deal Every salesperson has experienced a client who, after a while, makes the…
Do you know when it is time to ditch a customer? Most sales literature and training focuses on techniques used in the…
Steve W. Martin is an American coach, author and lecturer at the University…
4 steps to building a prospect's trust To a certain extent, it is not so relevant what product you sell and of…
The "pain building" method: 10 questions to get a prospect's full attention A salesperson is someone who must offer prospects a solution to a specific,…
