No good salesperson appeared out of nothing What separates business people from other people? What separates good salespeople from the bad ones? And what traits should you focus on to improve your business…
10 best questions for an interview for a position in a call centre Are you a recruiter or a call centre manager?Then it is probably in your…
Global advertising expenditure in social media will grow 72% between 2016…
Stress: hindrance or help? Stress is inherently connected to the sales profession. Pressure for…
A view of the future of customer service Within customer care, it is always good to be one step ahead of your…
3 traits of the best sales hotshots With the right mindset, salespeople can turn themselves into genuine sales…
7 tips for writing an e-mail with a business proposal E-mail prospecting has its own specifics. As it is a cheap, quick and…
Clients you must reject for your own good No two clients are alike. Closing a deal is not always advantageous: there…
Content marketing today is the king of B2B marketing. The volume of…
8 tips for closing a deal over the phone Are you selling over the phone but would like to have better numbers? Do…
Needs analysis: Basic questions An analysis of the needs of the prospect must be executed before the…
4 psychological tricks that will help you sell more Concepts from the field of psychology have a lot of practical uses,…