How to improve morale in the contact center Frankly speaking, the position of workers in contact centers is not enviable. As for phone operators, their work teams are often diverse but you would say only about…
The idea of a prosperous business firm depends on its ability to…
4 characteristics of the best salespeople The Inc.com website has tried to pick the most important characteristics…
Recently, there have emerged a large number of debates which tried to…
Are you an excellent boss? Do you want to know whether you are an extraordinary boss or whether you…
Why sales do not perform well In 2012 sales quotas were reached by only as little as 35 % of sales…
Could sales setbacks indicate a good news? Sometimes a hint of disaster can mean something else entirely. Look at the…
Sales people are most productive when they are happy and in a good mood. So…
5 steps in implementing the sales strategy Sellers tend to be individualistic, free-thinking people. Therefore,…
Jill Konrath is the author of bestselling books on selling. This time she…
How can firms strengthen customer orientation? Most business owners would agree that a strong customer focus helps to…
Owners usually do all of the selling themselves right after they set up…
What to do if your major client leaves you In reality, most companies make money on a handful of clients.&…
