Robots will not replace a human in customer service, nor will a pandemic change that In recent months, the market has seen a huge increase in the use of digital and automated customer service channels. The conclusions of a number of studies show that…
Traditional media are not dead, focus on an optichannel strategy We followed the data even before digital marketing appeared and analysis…
5 reasons why your site sabotages the success of your ads on Google You have read all the instructions. You've spent countless hours on…
COVID-19 is changing the purchasing behavior of your target customers "We live in unprecedented times." This is probably a sentence you have…
No, now is really not the time to cut your customer experience budgets Is your organization reducing investment in customer experience programs…
Acquisitions vs. retention: What is worth investing in more? Acquiring new customers and maintaining existing relationships are both key…
5 things that hinder the productivity of your content marketing Because many marketers are working from home nowadays, it is often…
Prepare your online marketing strategy for the impending recession One of the worst economic downturns in recent history awaits us. Companies…
Build a quality acquisition marketing plan based on your data Most marketers are blind. They produce content and news and hope that there…
Merchants will be able to list their products for free on Google Shopping Whereas previously merchants had to pay by pay-per-click (PPC), they will…
Distress encourages invention and creativity Currently, there is a quote that's going around the internet about…
CRM in 2020: Which three trends should you follow? The dawn of a new decade always gives us the opportunity to evaluate the…
7 trends in marketing that you should start following this year The digital marketing industry is constantly evolving as customer habits…
