Marketing – HR news

Článek v rámci předplatného Call center: How to solve a customer problem during the first call

When clients call customer service, the help desk or the customer information center, they expect that only one phone calls will be needed. Reducing the number of…

Článek v rámci předplatného 10 tips for telesales newbies

Cold calling is an activity in which salespeople work primarily by phone to…

Článek v rámci předplatného Do you often hear "Send me an e-mail"? Learn how to respond

Every salesperson who approaches prospective customers by phone has heard…

Článek v rámci předplatného 3 tips on how to sound natural over the phone

Has this ever happened to you that you answered the phone and you know that…

Článek v rámci předplatného Why is better to leave a voice mail

Do you sometimes wonder whether it is better to leave your prospective…

Článek v rámci předplatného 8 ways to make quality cold calls

Cold calling, which is the first phone contact with a potential client, is…

Článek v rámci předplatného Brian Tracy: More tips on how to deal with cold calling

Do you have problems with the initial phone contact to new clients? Read…

Článek v rámci předplatného A simple method to overcome fear of cold calling

Brain Tracy is considered one of the best sales consultants and experts on…

Get rid of the fear of cold calling

Cold calling, which is the first telephone contact with a new client, is a…

What not to say during the client call

During a phone call with a client, you should avoid certain types of…

Článek v rámci předplatného 7 tips for effective sales calls

Calling is an important part of sales. The more potential customers you…

Článek v rámci předplatného Prepare for cold calling in three steps

The more you dedicate to planning your cold calls, the easier and more…

Is there any use of scripts while calling?

Are you considering using scripts in your customer service? Server…

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