10 steps to better performance management in call centres Performance management is one of the most pressing issues for call centre managers. The British Call Centre Helper website recently held a webinar on the subject of…
Sales calls are a regular part of the sales job. Sometimes, however, sales…
If a sales person is nervous about calling, there is usually for one of the…
Cold calling is a complete nightmare for many people. So let's start by…
Cold calling is an integral part of every sales job. In addition, every…
B2B Selling: Cold calling tips The purpose of cold calling is to determine whether the company could need…
How to manage work in a call center Working in a call center is very stressful. That is why British magazine…
According to BusinessBrief.com, the time to call new customers based on…
