Tricks to remember people's names
One thing a business person should learn is to remember the names of people they are talking to. Remembering the name of a prospect and then using it in communication with them is an excellent way to…
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One thing a business person should learn is to remember the names of people they are talking to. Remembering the name of a prospect and then using it in communication with them is an excellent way to…
The sales profession is a science, and sales is a combination of many factors that must fit together so that eventually the whole process goes as smoothly and as efficiently as possible. If one part…
The person who “leads” a conversation usually sets the agenda, manoeuvres the other person to where they need them and generally is more successful in communication with others. If you are not able to…
There are dozens of different ways to say the same thing and often the specific form you choose determines the successful or unsuccessful outcome of a meeting.
Probably no one will be surprised to hear that in order to become a great businessperson, your prospective and current customers must believe you are an expert in the field. If clients don't believe…
A frequent problem when closing is a client who's taking too long to think it over. Customers that are interested in the product but who have nothing to lose if they postpone the decision frequently…
The ability to listen is essential for a business person. We all know that. But many salespeople do not fully understand what they should actually look for in what the client is saying. In fact, a…
Probably everyone knows the saying “the customer is always right”. In practice, of course, this is not the case. More importantly, however, if the client is wrong, you should not just nod and pretend…
The best salespeople don't actually care what they're selling. Why? Because they can sell anything to anybody. The best business people know the general procedures that always help them engage a…
First impressions mean a lot and this also applies to business meetings. The outcome of a sales meeting is, to some extent, determined in the first thirty seconds of its duration. Here are the rules…
During a business meeting (and generally during any human interaction), most communication takes place non-verbally. Our gestures, movements, expressions and postures are crucial for what message we…
A separate chapter in business training is the art of switching from the presentation of your product to closing the deal. Sometimes this transition is easy, sometimes not. Every method works…
Your task at the first meeting with a prospect is to offer a solution or sell a product. However, more importantly, you must learn what made the prospect come to you, what his or her needs and…
It's a well-known fact that the personality of the salesperson is much more important for the outcome of a meeting than the product itself, and the price and features. Also, it matters HOW you say…
Only rarely does a customer come to the first salesperson and just buy whatever they are offering. Both in B2B and B2C, clients often request numerous offers which they then evaluate. The worse of two…