Your query "Z%EF%BF%BD%EF%BF%BDkaznick%EF%BF%BD%EF%BF%BD%20servis" has returned 311 articles.
The world isn't perfect and miscommunication can happen between a client and your company. Then it's customer service's job to resolve the problem and set the customer-company relationship straight.…
It is something that the sales specialists keep repeating all the time: Personalization is essential in business. People want to have products adjusted to their needs and a product offer should always…
Three ways of anticipating problems in customer serviceGood customer service can quickly and effectively solve all the problems that clients have. Outstanding customer service, however, can anticipate problems and prevent them from even happening.
Fine-tune your mobile communication strategyIf you want to have a customer-centric company, you must engage in talking with and listening to your customers. The efficacy of all channels – with the exception of mobile phones – seems to be…
The term millennials usually means people who were children around the beginning of the millennium and it therefore denotes people born from the mid-80s till the end of the last millennium. As these…
Customer service is one of the main factors influencing the satisfaction of your clients. This is why you must pay sufficient attention to it and ideally use it to gain a satisfied clientele, plus…
How to regain your client's trust after a slip upCustomer service is a complex of multiple tasks and there is a lot of room to make a mistake. Every company every now and then makes a mistake with its clients. But what distinguishes good companies…
Four steps towards retaining your millennial customersNowadays the oft-mentioned millennials form the most lucrative demographic group with the highest buying potential. At the same time, these are young people with specific expectations and…
Digital marketing will go through a revolution. Digital advertising techniques are changing on a daily basis and so fast that in order to stay ahead you must not only keep pace but also look into the…
How to react to positive and negative comments of clientsA presence on social networks is a must these days, which is why your company also will encounter customer comment aimed at your enterprise and the services you offer or the products you sell. There…
Nobody's perfect and even customer service agents can make a small mistake from time to time. This is normal and every functioning company should have mechanisms for how to apologize to a client for…
Five ways to improve your customer service immediatelyCustomer care is one of the dominant factors in how clients evaluate companies and service providers. It is also a field on which many enterprises have recently started to focus and customers thus…
Probably everyone knows the saying “the customer is always right”. In practice, of course, this is not the case. More importantly, however, if the client is wrong, you should not just nod and pretend…
Five characteristics of customer service that ensure a loyal clienteleRegarding competition in all types of business, and the fact that finding a new client is much more expensive and difficult than keeping a current one, it's only logical that every company should aim…
Sometimes the best way to push through some changes in your customer service is to contact your own organisation as a customer and see what kind of experience that is.
