CustomerThink

http://www.customerthink.com

US website focused on customer care

Articles from this source (175)

Four qualities of an offer a prospect won't refuse

15.7.2025 

The necessity of appealing to emotions: Emotions that influence a prospects’s purchasing decision

8.7.2025 

"Grey nomads": why freelance retirees are the future of the labour market

1.7.2025 

Five myths about employee behaviour that managers should stop believing

30.6.2025 

AI skills that every salesperson should have

12.6.2025 

Do you want to move up in your career without becoming a manager? Here are four tips

3.6.2025 

Three specifics of the young generation of workers every manager should know

2.6.2025 

Ten phases of change unfolding at team or company level

29.5.2025 

Have your sales dropped? These four questions can help you identify the cause

29.5.2025 

The four most common reasons why customers leave an e-shop with items in their cart

22.5.2025 

Five signs your team lacks sufficient customer focus

28.4.2025 

5 tips on making your clients' lives easier

6.11.2024 

What (not) to do if you encounter an angry customer in customer service

10.10.2024 

Each successful business meeting must achieve these three goals

14.9.2023 

Three surprising reasons why you are possibly not doing well in sales

15.11.2022 

Five worst mistakes you can make in customer service

8.11.2022 

Four rules of successful communication with a client

29.9.2022 

Four characteristics of efficient customer service

13.9.2022 

How to recognize an unprofitable client as soon as possible

14.6.2022 

Why did you fail to close the deal? One of the following 6 reasons may be to blame

22.2.2022 

When a customer gets angry: Three tips on handling the situation

15.2.2022 

Five deadly sins of customer service

16.12.2021 

Some basic advice on B2B selling

2.11.2021 

Optimize customer service costs with visual assistance

21.12.2020 

From business to customer support - The world of e-commerce is changing dramatically

3.11.2020 

Study: Are you ready to strengthen the relationships and satisfaction of your B2B customers?

11.8.2020 

No, now is really not the time to cut your customer experience budgets

2.7.2020 

What do you need to do so that the prospect wants to challenge their status quo?

12.11.2019 

Parameters of defining your ideal B2B client

17.10.2019 

How can you increase client loyalty without a loyalty program?

2.10.2019