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Your query "Veden" has returned 1195 articles.

Článek v rámci předplatného icon Even good employees sometimes do bad things

24.9.2012 

The costs of repairing damaged reputation are high, as this is a scar that can stick with the company for years. It can even destroy the company. Professor Muel Kaptein of the Rotterdam School of…

icon Negotiation fundamentals for HR people

20.9.2012 

HR staff need to be able to negotiate well to convince management of their companies to invest in human resources. They also need to be able to negotiate well with managers of individual departments…

Článek v rámci předplatného icon What not to do when recruiting

19.9.2012 

We often hear and read about what we should do. Recruiters, for example, learn how they should address the candidates, what to ask, ho wto look like at the interviews, etc. However, let's now focus on…

icon Why do 360-degree feedback programs fail?

10.9.2012 

The 360-degree feedback has become a routine part of people management in organizations. Its purpose is to evaluate employees not only by their direct supervisors but also their colleagues and…

Článek v rámci předplatného Pro-active approach increases customer loyalty

7.9.2012 

Relationships with customers can be enhanced by a firm's pro-active approach. Sometimes some of such "extra effort," when you anticipate customer needs, or provide information that could be useful for…

Článek v rámci předplatného icon The repetition of mistakes is a waste of time

6.9.2012 

We all make mistakes. The important thing, however, is to learn from them and not repeat them. A lot of needless mistakes, for example, keep popping up with time management. American consultant and…

icon Preparing for a video interview

4.9.2012 

More and more employers are starting to perform initial interviews for management positions via Skype or similar online tools for video transmission rather than just on the phone. They want to get…

icon How to encourage loyalty in a call center

4.9.2012 

Call centers have a reputation for workplaces that are unable to sustain their best people. That is why the British journal Call Centre Helper focused on possible ways to build loyalty among call…

5 tips for creating a successful landing page

3.9.2012 

A landing page is one of the means to convert leads into customers. They had clicked on the link located somewhere else with a certain set of expectations, and they ended up on your landing page. If…

Článek v rámci předplatného One press release for various reader groups

29.8.2012 

Although press releases are read by many diverse audiences, they are usually targeted at journalists. The media pick-up rate is also a common measure of a press release success. But what about the…

icon Can you manage difficult conversations with employees?

28.8.2012 

Difficult conversations with employees you have to dismiss, reprimand for inappropriate behaviour or deprive of their rewards are never simple. That is true even when you as managers have a long-term…

Článek v rámci předplatného icon Diversity? What a new fad?

28.8.2012 

Diversity is a basic quality of systems expressing variedness of their elements. It is often seen as a measure of stability of a system because a uniform system mostly collapse in a crisis while in a…

icon Say "NO!" without regrets

19.8.2012 

Time management is all about deciding what to do and what not to do. It is, therefore, necessary to learn to say "no." Many people dread the idea of rejecting others. Furthermore, they can properly…

icon Why are employees leaving you?

17.8.2012 

Unnecessary managerial errors lead to the departure of even the most loyal employees, especially if they see no chance of a promotion or transfer to another work place. The most common errors that…

icon Test your employment brand

16.8.2012 

Strong employer's brand is one of the most powerful recruitment tools of a company. So, if your company does not have a clearly defined employment brand yet, you should seriously think about it. Not…

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