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Recruitment and talent management trends for 2017The need to improve candidate experience has been discussed in HR for a long time and it will continue in 2017 as well. In addition to candidate experience, however, recruiters will also have to…
Leading a remote team: January is a time for reflectionPerhaps it is time for you to contemplate on how well you manage your remote team. Do you have a communication plan set up or at least some rules? Do you regularly assess how you communicate? Try to…
Customer experience (2/2): Road map to successIn the previous article, we saw how customer experience is a broader issue than customer service. Now we will focus on customer experience itself, i.e. the cumulative impact of all the touch points a…
French employees given the right to disconnectModern technologies offer continuous access to the Internet and e-mail, which makes the borders between work and leisure time disappear. We're used to solving work-related issues in the evenings, on…
5 steps to meet (almost) every goalThe beginning of the year is traditionally a period of resolutions and setting new goals. Many people are, however, also traditionally skeptical because of the number of goals they have never managed…
Resolution for 2017: Shoot a viral marketing videoWhat is the best, cheapest and easiest way to address as wide an audience on the Internet as possible? Create content that users will share among themselves and will go viral. Make a resolution for…
Good leaders inspire, not give ordersGood bosses and leaders trust their people and they create environments for their people to not only to succeed, but to grow. They aren't afraid of their subordinates being better than themselves. On…
New insights into the determinants of socioeconomic progress (2/2)In the previous article, we saw that poverty beats income inequality as the most relevant predictor of a country's future wealth. During research prepared by the business school INSEAD,…
Companies and social networks in 2017 (1/2)Every year companies invest more money in new tools and strategies based on social networks they use in marketing, customer service, internal communication, and for other corporate needs. The world of…
Intuition, or rationality?Intuition plays a greater or lesser role in all our decisions. It may take the form of experience, a vision or a feeling, but it is pervasive. It can help us a lot, but it can also cause a lot of…
What would happen if ...When something goes wrong, we automatically start wondering why it happened. Then we blame ourselves, other people or various external factors. This may take quite a long time, but finally we are so…
Do you know meeting etiquette?Meetings are not the most popular workplace activity. This, however, does not mean we should annoy other participants in meetings by behaving inappropriately. If you've ever been at a meeting where…
Machine learning in content marketing: A blessing, or a threat?Artificial intelligence is a broader term than machine learning. It covers many different applications and many different technologies. Machine learning, deep learning and natural language processing:…
Innovation stands and falls with leadersCompanies often think that they fall behind in innovating mainly because of a lack of talent or insufficient involvement of employees in terms of creativity. In fact, they have no shortage of new…
Brian Tracy: Being popular is not that difficultDo you want to be charming and popular? Here are some tips on what to do as formulated by Brian Tracy, the famous motivational and sales speaker. First of all, learn to listen. When you listen…
