This list was published by the website Call Centre Helper.
Motivational quotes
Everyone should know what the team's priorities are. But it's still a good idea to hang these quotes and goals on the wall so that everybody can see them.
Celebrate success
Set a goal every day, be it the number of leads called, sales closed or problems dealt with. Then celebrate reaching the goal.
Training with the new product
If there is a new product, make a presentation, and let the employees try out the product on their own.
Games and competitions
Organise small, fun competitions for the best worker or the largest number of successful calls made. These games must be primarily for fun and motivational, they can't stress out the workers.
Install an anonymous suggestion box
Install a box in a common area where employees can put their ideas or anonymous complaints.
Make the workplace more comfortable
There are specialists on the market who can improve the overall atmosphere and microclimate of your workplace, which will improved performance of the whole team.
Make a manual for new employees
To make training of new employees easier, come up with guidelines for new employees and continuously keep perfecting it.
Make a video
Show your clients and business partners how you work in a fun way, and make a short video where you go through your workplace and employees talk about the company.
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