CustomerThink

http://www.customerthink.com

US website focused on customer care

Articles from this source (165)

Telemarketer's Ten Commandments

9.7.2013 

Listening to customers is not always a good idea

26.6.2013 

How to find prospective clients effectively

20.6.2013 

What to focus on when selling to senior executives

17.6.2013 

10 questions to create quality content

13.6.2013 

Provide customer service proactively

10.6.2013 

How to ruin your sales success?

3.6.2013 

When is it better to get rid of a discontent customer?

29.5.2013 

How to support the performance of your sales team

22.5.2013 

5 steps to more effective e-mail newsletters

15.5.2013 

5 steps to correcting a mistake in a sales process

14.5.2013 

8 reasons of sales call reluctance

21.4.2013 

Tips to retain your best sales representatives

3.4.2013 

How to recognize a poorly hired sales representative?

26.3.2013 

Try coaching approach to sales team management

13.3.2013 

Expected marketing trends for 2013

11.3.2013 

8 Steps to everyday development of the sales team

6.3.2013 

8 elements of a winning sales pitch

26.2.2013 

The right questions to receive customer feedback

23.2.2013 

Why do your salespeople fail?

16.1.2013 

How (not) to damage your personal brand on LinkedIn

11.1.2013 

9 steps to the perfect customer service

9.1.2013 

New Year's resolution in CRM: Don't give up!

18.12.2012 

5 most common mistakes in customer service

16.12.2012 

Beware of common business blogs mistakes

13.12.2012 

Trends in customer behaviour in 2013

12.12.2012 

Does it make sense to communicate with customers in print?

28.11.2012 

5 essential tools in modern marketing

21.11.2012 

7 paradoxes of success in selling

18.11.2012 

What will the sales director role involve in the year 2015?

14.11.2012