CustomerThink

http://www.customerthink.com

US website focused on customer care

Articles from this source (179)

What do companies with excellent customer service do differently?

30.1.2014 

B2B: Behave like the person you want to talk to

22.1.2014 

9 questions a customer service manager should ask him-/herself

14.1.2014 

How a first-time buyer is made into a loyal client

9.1.2014 

3 most common mistakes of sales beginners

2.1.2014 

How to handle overinformed clients

18.12.2013 

Avoid non-profitable clients

11.12.2013 

10 useful sales facts that will surprise you

11.11.2013 

How to increase loyality in your current customers

17.9.2013 

Top reasons why customers are not loyal

12.9.2013 

Beware of the 5 myths of customer service

10.9.2013 

Tips for a chief customer officer

15.8.2013 

The Three Rules of a Successful Business Offer

12.8.2013 

Requirements for a good marketer in 2013

10.7.2013 

Telemarketer's Ten Commandments

9.7.2013 

Listening to customers is not always a good idea

26.6.2013 

How to find prospective clients effectively

20.6.2013 

What to focus on when selling to senior executives

17.6.2013 

10 questions to create quality content

13.6.2013 

Provide customer service proactively

10.6.2013 

How to ruin your sales success?

3.6.2013 

When is it better to get rid of a discontent customer?

29.5.2013 

How to support the performance of your sales team

22.5.2013 

5 steps to more effective e-mail newsletters

15.5.2013 

5 steps to correcting a mistake in a sales process

14.5.2013 

8 reasons of sales call reluctance

21.4.2013 

Tips to retain your best sales representatives

3.4.2013 

How to recognize a poorly hired sales representative?

26.3.2013 

Try coaching approach to sales team management

13.3.2013 

Expected marketing trends for 2013

11.3.2013