CustomerThink

http://www.customerthink.com

US website focused on customer care

Articles from this source (178)

How to react to positive and negative comments of clients

18.4.2018 

Simple tricks to improve your sales results immediately

20.3.2018 

Five characteristics of customer service that ensure a loyal clientele

2.2.2018 

Four phases of burnout: How to diagnose burnout syndrome in time

15.1.2018 

Trends in retail selling for 2018

8.12.2017 

Follow these 3 steps and you will never have another angry client

20.11.2017 

Account based marketing: What is it and how is it done?

18.10.2017 

Trends in customer service that came to light in 2017

10.10.2017 

The five most common systemic errors in customer service

27.9.2017 

Tips on making customer service human

20.9.2017 

Save resources on customer service

5.9.2017 

6 ways of engaging users on SnapChat

28.8.2017 

Customer satisfaction questionnaires and the most common mistakes

24.8.2017 

Putting together a dream sales team

17.8.2017 

5 new tips on how to handle an outraged client

2.8.2017 

4 types of clients that you must know how to deal with in customer service

3.7.2017 

4 benefits of having an outstanding customer service

5.6.2017 

How the spread of smart phones has influenced customer behavior

19.5.2017 

"Deselling": why it can pay to sell the client less rather than more

4.5.2017 

Key events signalising you should approach a client

25.4.2017 

Too many low-quality leads? We know where the problem might be

10.4.2017 

Young customers: Demands and expectations

5.4.2017 

6 basic points in the „lifetime“ of a client

29.3.2017 

Why is your e-mail campaign not working?

24.3.2017 

Unorthodox ways of getting to know how your clients think

15.3.2017 

3 traits that every successful salesperson must have in 2017

3.3.2017 

Put more empathy in your customer service

17.2.2017 

3 neglected yet lucrative customer groups

10.2.2017 

6 signs that your customer service needs improvement

24.1.2017 

4 trends that will dominate customer call centres in 2017

17.1.2017