CustomerThink

http://www.customerthink.com

US website focused on customer care

Articles from this source (171)

Trends in customer service that came to light in 2017

10.10.2017 

The five most common systemic errors in customer service

27.9.2017 

Tips on making customer service human

20.9.2017 

Save resources on customer service

5.9.2017 

6 ways of engaging users on SnapChat

28.8.2017 

Customer satisfaction questionnaires and the most common mistakes

24.8.2017 

Putting together a dream sales team

17.8.2017 

5 new tips on how to handle an outraged client

2.8.2017 

4 types of clients that you must know how to deal with in customer service

3.7.2017 

4 benefits of having an outstanding customer service

5.6.2017 

How the spread of smart phones has influenced customer behavior

19.5.2017 

"Deselling": why it can pay to sell the client less rather than more

4.5.2017 

Key events signalising you should approach a client

25.4.2017 

Too many low-quality leads? We know where the problem might be

10.4.2017 

Young customers: Demands and expectations

5.4.2017 

6 basic points in the „lifetime“ of a client

29.3.2017 

Why is your e-mail campaign not working?

24.3.2017 

Unorthodox ways of getting to know how your clients think

15.3.2017 

3 traits that every successful salesperson must have in 2017

3.3.2017 

Put more empathy in your customer service

17.2.2017 

3 neglected yet lucrative customer groups

10.2.2017 

6 signs that your customer service needs improvement

24.1.2017 

4 trends that will dominate customer call centres in 2017

17.1.2017 

5 original ways to engage Internet users

11.1.2017 

3 customer service trends for 2017

19.12.2016 

5 simple tricks to make your content marketing more effective

15.11.2016 

5 rules of modern customer service

26.10.2016 

Treat clients positively and avoid the word "no"

19.10.2016 

4 ways of making your clients feel like part of the company

30.9.2016 

4 cases where it is not worth closing a deal

25.7.2016