CustomerThink

http://www.customerthink.com

US website focused on customer care

Articles from this source (175)

5 rules of modern customer service

26.10.2016 

Treat clients positively and avoid the word "no"

19.10.2016 

4 ways of making your clients feel like part of the company

30.9.2016 

4 cases where it is not worth closing a deal

25.7.2016 

3 ways of pre-empting angry clients

31.5.2016 

Turn a one-off client into a loyal customer

6.5.2016 

Why does your website not generate any new leads?

2.5.2016 

5 basic things that will keep your clients from leaving

5.4.2016 

10 tips on generating more leads

1.4.2016 

5-step plan to acquiring and maintaining a competitive advantage

17.3.2016 

5 factors that most strongly influence the client decision

29.1.2016 

Preparing a customer satisfaction survey: What to avoid

20.1.2016 

Make clients laugh: Humour in marketing and sales

11.12.2015 

How to do more with less: Excellent customer service for little costs

12.10.2015 

Is the client profitable or not?

7.8.2015 

Excellent customer service and creating a quality brand

6.8.2015 

6 great, free, social media analytics tools

16.3.2015 

How to create a personalised website

5.3.2015 

How to keep the interest of a potential client

18.2.2015 

Create truly personalized offers

2.2.2015 

How to create quality customer service

20.1.2015 

5 ways to thank your clients

10.12.2014 

Sales strategy made to measure for your client

11.7.2014 

5 tips on how big companies can be more responsive to clients needs

28.4.2014 

9 tips on how to achieve customer satisfaction

10.2.2014 

How to end a presentation and close the deal

6.2.2014 

What do companies with excellent customer service do differently?

30.1.2014 

B2B: Behave like the person you want to talk to

22.1.2014 

9 questions a customer service manager should ask him-/herself

14.1.2014 

How a first-time buyer is made into a loyal client

9.1.2014