Články z oblasti vzdělávání a poradenství

12 tips how to retain customers

It has been said many times that it is easier to sell to existing customers than look for new ones.…

How to deal with difficult clients

Whether you are a sales person or a self-employed professional, you know that difficult customers…

How to deal with an angry customer

Just one negative comment on the internet and your reputation can be seriously compromised.…

4 types of online customer service

Most companies today, sooner or later, begin to sell to customers worldwide. How to communicate…

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