It doesn't matter if you think of phone sales as a necessary evil or if you enjoy it, it is…
The introductory sentence of your phone conversation with a prospect is the most important one. It…
Telephone sales still has its place in business, and it can teach those who are new to sales many…
Why are scripts for call center agents important? The main reason is that they can incorporate…
It is no coincidence that phone sales remains one of the top sales techniques and is an essential…
Even in the era of LinkedIn, e-mails and other forms of communication, calling is still an…
Virtually any form of selling in itself involves telephone contact with prospects. At present, when…
Service organizations are constantly proposing innovative ways to reduce operating costs for…
According to the NICE inContact Customer Experience (CX) Transformation Benchmark study, companies…
