Články z oblasti vzdělávání a poradenství

Make business travel as effective as possible

Business travel is an effective way of cooperating with new clients, closing sales and helping your…

How to recognise whether your gifts have a positive impact

Do you give your clients Christmas gifts, or other gifts, but do not know whether they have a…

5 tips for recovering lost customers

Keeping existing customers is much cheaper than acquiring new ones. Every salesperson should…

5 situations that tell you it's time to break off cooperation with a client

Do you have a bad feeling about cooperating with a client? There can be plenty of reasons. A client…

Create truly personalized offers

Research shows that "classic" personalisation in sales does not meet the expectations of customers…

Trends in customer service for 2015

Do you want to know the customer service trends for 2015? The main trend is about dealing with…

How to ask for referrals

Do you have problems with getting referrals from your customers? Salespeople often make lots of…

Offer your customers something extra

If you want to be successful in selling, you need to have a customer-friendly attitude. Your…

How to create quality customer service

In order to be successful in selling, you need to have quality customer service whose employees …

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