Increased use of developments in technologies, automation, mobile applications and smart phones, are…
Customer service is crucial to how clients see your brand and perceive your company as a whole. This…
Regardless of whether it is an internal or external customer, you need to gather information and…
The level of engagement of company employees that are in direct contact with clients is the…
As the EyesOnSales server informs, the Starbucks chain recently launched a massive media campaign…
Similar to interpersonal relationships, the interaction between a salesperson/company representative…
Building a clientele which is willing ceaselessly to interact with the company and which is as…
Last month, the British server CallCentreHelper published an interesting list of the best tips on…
Everyone makes mistakes sometimes. Even though we do our best, from time to time a mistake occurs…
