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How to build confidence when calling

The logic is simple: the more confidence you have when calling, the better your chances of acquiring…

4 tips on how not to go crazy from telephone sales

Despite being inevitable and irreplaceable, phone selling is very unpopular with many business…

"We already have a supplier." How to handle such a reply?

Sales is a constant battle. When offering services or products, business people often encounter…

6 phases of phone sales and their objectives

Telephone sales as a selling technique has gained a very unpopular reputation among salespeople.…

The best phone sales tips from 2016

As 2016 has now ended, there is no harm in going over the best and most effective pieces of advice…

Sounding natural while keeping to a script during a sales phone call

Many salespeople and call centre supervisors don't like to use scripts. Why? Their main objection is…

Overcoming clients' objections in phone sales

In any sales interaction, you must remove all doubts of the prospect, both the expressed and the…

10 best questions for an interview for a position in a call centre

Are you a recruiter or a call centre manager?Then it is probably in your competence and under you…

8 tips for closing a deal over the phone

Are you selling over the phone but would like to have better numbers? Do you want to close more…

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