Company websites are no longer read only by people. Marketing must explain the offer to customers and AI systems at the same time

B2B customers increasingly receive their first explanation of a problem, market and suppliers directly from AI. They may therefore reach a company website only once they are already much better informed and are mainly looking for confirmation, evidence or the next step. Marketing thus gains two different audiences for its content: people and machines. The same page may not be optimal for both.

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